Contact information
CONTACT US
We are here to help! Whether you have questions about our premium selections, need assistance with an existing order, or have questions about our policies, please feel free to reach out to our team.
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CONTACT INFORMATION
Business Name:
Island Liquor Chest
Physical Address:
3211 Ingalls Ave, Pascagoula, MS 39581, United States
Email Support:
support@islandliquorchest.store
Phone Number:
+1 (830) 658-4170
(Please note: We accept text messages only via this number to efficiently track orders and customer requests.)
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CUSTOMER SUPPORT HOURS
* Email Support: Available 24 hours a day, 7 days a week. (We aim to respond to all email inquiries within 24 to 48 hours.)
* Text Message Support: Mon – Fri, 9:00 AM – 5:00 PM (EST)
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FREQUENTLY ASKED QUESTIONS
* Order Verification: For your security, high-value orders or those flagged by our payment processors may require additional verification before shipment.
* Shipping & Delivery: All deliveries strictly require an adult signature (21+) with a valid government-issued photo ID.
* Order Issues: If your item arrives damaged or you received the wrong item, please take clear photographs of the packaging, shipping label, and product, and email us within 48 hours of delivery.
Thank you for shopping with Island Liquor Chest!